Technical assistance from TeamEPS is available during normal business hours,
8 am to 5 pm EST, Monday - Friday.
Contacting TeamEPS Technical Support:
For the Quickest Response -
Submit a Request on the Home Page or Email support@teameps.com
To call us, phone (859) 371-5120
As a reminder, when contacting Technical Support, please be prepared to supply as much information as possible, including:
• Pictures/Video of the issue
• Nozzle Test Pictures
• Prime Test Pictures
• RIP Settings
• Print Mode Settings
• Topjet Parameters
• Any steps that have been taken to resolve the issue
For all other questions:
Email sales@teameps.com